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Lately, Delta's set its sites on digital to enhance its customer experience. Last month, it launched its Facebook ticket window and yesterday, it released this new iPhone app to help check you into your flights.
Droga5, New York takes top nod, while W+K, BBH, BBDO and others remain in their creative prime
Wondering where to get your inspiration? Look no further--our annual list of innovators and category-defiers have helped to shape and redefine advertising and marketing, and culture as a whole.
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